Make a Referral|North Country Counseling
We partner with primary care clinics, hospitals, schools, county social services, and community providers across Minnesota to deliver accessible, outpatient mental health care. Use this page to submit a client referral, send required documentation, and review our intake requirements.
How to Submit a Referral
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Complete the Online Referral Intake Form: Submit the client's demographic and contact information directly through our Referral Intake Form.
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Send the Release of Information (ROI) & Clinical Records
To coordinate care smoothly, please send a signed Release of Information along with recent diagnostic assessments or relevant clinical summaries via:
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Secure Fax: 320.438.2829
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Direct Email: referrals@northcountrycounseling.net
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Insurance Verification & Intake Scheduling
Once received, our administrative team immediately begins processing the referral, checking benefits, and coordinating intake scheduling with the client or guardian.
Referral Intake & Insurance Policy
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Coverage Verification: All client insurance policies must be confirmed active prior to scheduling an initial intake assessment.
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Inactive Coverage: If coverage is inactive or pending, intake scheduling will pause until active benefits are confirmed or self-pay arrangements are established.
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Coordination of Care: We maintain communication with your agency to confirm referral receipt, coordinate appointments, and support continuity of care if requested by a member of your team.
Who We Serve & Service Scope
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Client Demographics: Children ages 6+, adolescents, adults, couples, families and professionals
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Service Formats: In-person outpatient therapy in Glenwood, MN, Morris, MN and Duluth, MN and statewide via secure Telehealth in MN, SD, CO & WI.
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Accepted Coverage: Commercial insurance plans, Minnesota Health Care Programs (Medical Assistance / PMAP), and private pay options.
Referral Support & Direct Contacts
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Referral Submissions & Records: referrals@northcountrycounseling.net
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Intake & Coordination Assistance: hello@northcountrycounseling.net
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Secure Intake Fax: 320.438.2829
Frequently Asked Questions for Referral Sources
How quickly are referrals contacted when referred to North Country Counseling?
Our intake department reviews incoming referrals within 1–2 business days of receiving the intake form and active insurance verification.
What records are required for a complete referral packet?
A completed referral intake form, a signed Release of Information (ROI), a copy of the front and back of the client's insurance card, and any recent diagnostic assessments or IEP/treatment plans if applicable.
Can providers track the status of a referred client?
Yes. With an active Release of Information on file, our team will confirm receipt of the referral and update your office once the intake appointment is scheduled.